Frequently Asked Questions
Everything you need to know about our handcrafted home decor.
Are your crochet items machine washable?
Most of our Homey Crochett items are made from premium cotton and acrylic blends. We recommend hand washing or using a delicate cycle in a mesh bag, followed by air drying to maintain the shape and texture.
How long does it take to ship my order?
Since many of our pieces are handmade to order, please allow 3-5 business days for production. Once shipped, domestic delivery typically takes between 3-7 business days.
Do you accept custom color requests?
Yes! We love creating bespoke pieces. Please contact our support team via the 'Custom Orders' page to discuss specific color palettes or dimensions for your home.
What is your return policy?
We offer a 30-day return policy for all standard items in their original condition. Please note that custom-made or personalized crochet items are final sale unless they arrive damaged.
Are the materials safe for children and pets?
Safety is our priority. We use non-toxic, high-quality yarns and secure stitching techniques. However, we recommend supervising pets and small children with items that have small decorative elements like buttons.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.